This is how we do it
When disaster strikes you or your family, your home or your business, the first call you should make is to SERVPRO of Douglas County. We have a 24/7/365 business phone that one of our SERVPRO of Douglas County employees will answer, no matter what time of day or night...even on holidays.
Once you are on the phone with our office, we will ask you some questions about your home and your loss, which helps our crews know what equipment and supplies will best work for your situation at that time. We will get your address and ask for insurance information as well, as we work directly with insurance agents so that all parties are aware of what is happening throughout the process.
After assessing your loss, we will schedule a SERVPRO of Douglas County crew to come out to your home or office as soon as possible to begin assessing the loss and to answer any questions you may have.
Making SERVPRO of Douglas County your first call after a water, fire, smoke, mold, biohazard, storm or commercial loss will always be the best call you'll make! 541-459-3987