Recent Why SERVPRO Posts

Always Look for the Helpers

10/9/2020 (Permalink)

With the Archie Fire almost at 100% containment, we see so many people that have stepped up to help.

When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers.  You will always find people who are helping."  This famous Mr. Rogers quote comes to mind when we celebrate first responders:  those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond.  Whether it's a house fire or a hurricane, we are thankful every day for these first responders.

FIREFIGHTERS, EMTs and POLICE:  Local fire and police departments as well as EMTs are often first on the scene of an emergency.  

MILITARY:  When events such as natural disasters strike, different branches of the military are often a first line of response.

FEMA COMMUNITY EMERGENCY RESPONSE TEAM (CERT):  As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that my affect your local area in an effort to support professional responders.  CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations".  

SERVPRO of Douglas County recognizes these and the countless other first responders in our communities for keeping our communities safe.  Thank you!

The COVID Effect

7/11/2020 (Permalink)

The Coronavirus has changed the social landscape more than we could have imagined.  The terms social distancing, the new normal and face coverings have become indoctrinated into our vocabulary.  The interaction with family, friends, and business associates has been directly impacted.  The traditional handshake is now riddled with fear, instead people are "bumping elbows."

As in the years following WWII, great effort was spent putting measures in place to reduce the likelihood of another global conflict.  Likewise, prevention of future viral pandemics is at the top of the list for most of the world.  SERVPRO of Douglas County is prepared to clean and disinfect your homes and businesses' according to protocols set forth by the CDC.  We have first-hand experience with COVID-19 cleaning, and we will go beyond the scope of work that a regular janitorial service will perform on a daily basis. 

Will it all get back to normal?  Yes.  When will that happen?  That remains unclear.  What is clear is that normalcy will return, and all along the way SERVPRO of Douglas County will be there for your business, your home, and our customers.  We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Tear Gas

7/2/2020 (Permalink)

Tear gas is a very hard substance to clean. Our technicians at SERVPRO of Douglas County are highly trained in this type of hazardous material cleanup.

When tear gas is deployed it comes off as small particles of liquid and solids, not actually a gas, but finely dispersed by an aerosol propellant. This allows for the chemicals to settle in on many surfaces.

To begin the cleanup process, our highly trained hazardous material cleanup technicians wash all affected surfaces, and once a room has been properly cleaned, we will seal off that area to prevent cross contamination. It may take an abundant amount of cleaning passes to remove the particles from the surfaces, especially if they are porous.

Our Technicians always use the proper personal protective equipment (PPE) and cleaning products to ensure a safe and complete cleanup.

For any type of Biohazardous Cleanup, call SERVPRO of Douglas County 541-459-3987.

Extreme Team is Ready to Help

11/3/2019 (Permalink)

At SERVPRO of Douglas County, our Extreme Team is always ready to help.  It doesn't matter where the loss is, when the loss happens or what the loss is, we are always loaded and ready to head out to help.  

Our Extreme Team has been in California since last fall when the wildfires ravaged through Paradise.  We mobilized another Extreme Team Unit down to help with the fires that are currently burning in Northern California.  We are equipped to help numerous people and agencies at any given time, and we are equipped to help for long periods of time, until our help is no longer needed.  We will be the first onsite and the last to leave.  

When natural disasters or large commercial losses happen, make SERVPRO of Douglas County Extreme Team your first call.  We are loaded and waiting for your call.

24-Hour Emergency Services - Board Up

11/3/2019 (Permalink)

Commercial Building Board Up This is an after picture of a local commercial building that had been hit by a car.

Boarding up damaged property is a burden that no one should ever have to go through, especially if it is your property that has been damaged.  

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making your stressful situation even worse.  Not to mention boarding up after damage, can be as dangerous as the damage itself.

SERVPRO of Douglas County has many years experience is boarding up both commercial and residential properties.  Board-ups after fires, or abandoned homes are something that we are called out often to do.  SERVPRO of Douglas County will also board up commercial properties if a car runs into your building, a rock is thrown through your window, or any other situation that would benefit from closing the damaged space.

Your SERVPRO of Douglas County professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind.  Make SERVPRO of Douglas County your FIRST call.  541-459-3987

Flu Season is Upon Us

11/3/2019 (Permalink)

It is the time of year when the flu virus is starting to hit.  Although everyone tries to be careful and protect themselves, it's not always as easy as it seems to avoid the germs.

One of the hardest places to avoid germs is when we send our kids off to school.  There are a lot of kids in classrooms, all sharing the same area for hours each day.  

SERVPRO of Douglas County is available and ready to deep clean and sanitize those classrooms, lunchrooms and libraries to help keep students and staff healthy.  

Our team will come in on weekends or after hours to clean and disinfect all surfaces to help keep germs from spreading to other students and staff members.  

Make SERVPRO of Douglas County your first call when you're sick and tired of being sick and tired!

Housing Market

11/3/2019 (Permalink)

If you are in the market for buying or selling your home, or if you are a realtor, SERVPRO of Douglas County should be on your checklist of people to call.  

SERVPRO of Douglas County offers services that can give you peace of mind, and help your buying and selling process go smoothly.  

We get quite a few calls from Realtors who are selling houses, and when the inspection comes back, there has been some type of mold found that needs to be remediated.  SERVPRO of Douglas County can help with that!

If you find that a foreclosed home that you bought at auction is actually a "hoarder" situation, SERVPRO of Douglas County can help with that!

If you would like to deep clean the home you are leaving or the home you are buying, SERVPRO of Douglas County can also help with that!  

SERVPRO of Douglas County goes beyond Fire and Water Mitigation!  Make us your first call when you're ready to buy or sell your home!

Customer Service Matters

11/3/2019 (Permalink)

When disaster strikes you or your family, your home or your business, the first call you should make is to SERVPRO of Douglas County.  We have a 24/7/365 business phone that one of our SERVPRO of Douglas County employees will answer, no matter what time of day or night...even on holidays.

Once you are on the phone with our office, we will ask you some questions about your home and your loss, which helps our crews know what equipment and supplies will best work for your situation at that time.  We will get your address and ask for insurance information as well, as we work directly with insurance agents so that all parties are aware of what is happening throughout the process.  

After assessing your loss, we will schedule a SERVPRO of Douglas County crew to come out to your home or office as soon as possible to begin assessing the loss and to answer any questions you may have.  

Making SERVPRO of Douglas County your first call after a water, fire, smoke, mold, biohazard, storm or commercial loss will always be the best call you'll make!  541-459-3987

Are Your Ducts Dirty?

10/1/2019 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention.  Dirty ducts can circulation odors, contaminants such as mold and irritating dust throughout your building or home. 

A routine part of SERVPRO of Douglas County's service is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money.  Duct cleaning may not always be necessary.  SERVPRO of Douglas County professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns.  This inspection can help save you  money and provide peace of mind on the health of your HVAC system and ductwork.

National Day of Service & Remembrance

9/11/2019 (Permalink)

In honor and memory of those who passed on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection.  Led by the Corporation for National and Community Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community.

On this day and everyday, SERVPRO of Douglas County salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster.  These heroes are the First Responders who keep our communities safe in trying times. 

Give back and make a difference in your community this year.  

Salute to the First Responders

4/10/2019 (Permalink)

When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers.  You will always find people who are helping"  This famous Mr. Rogers quote comes to mind when we celebrate first responders:  those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond.  Whether it's a house fire or a hurricane, we are thankful every day for these first responders.

FIREFIGHTERS, EMTs and POLICE:  Local fire and police departments as well as EMTs are often first on the scene of an emergency.  

MILITARY:  When events such as natural disasters strike, different branches of the military are often a first line of response.

FEMA COMMUNITY EMERGENCY RESPONSE TEAM (CERT):  As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that my affect your local area in an effort to support professional responders.  CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations".  

SERVPRO of Douglas County recognizes these and the countless other first responders in our communities for keeping our communities safe.  

Extreme Team

12/7/2018 (Permalink)

SERVPRO of Douglas County is one of the very few SERVPRO franchises that are privileged to have a Large Loss/Extreme Team.  

Our Extreme Team travels all over the United States helping commercial property owners after major disasters.  Our Extreme Team has traveled to Texas, Florida, Eastern Oregon, North Carolina, North Dakota and Alaska, just to name a few.

When a large disaster or storm hits an area, our SERVPRO of Douglas County Extreme Team is immediately mobilizing and moving towards the loss site.  We have several employees who work strictly for our Extreme Team, and are gone for months at a time.  We have a large loss trailer stocked and ready to go at any given time.  The trailer will be pulled throughout the day/night until they reach the destination in order to start helping out in any way that we possibly can.  

There is no job to big for our SERVPRO of Douglas County Large Loss/Extreme Team.

Why Realtors Should Choose SERVPRO

11/30/2018 (Permalink)

In today's real estate market, you can have an edge with a reputation for having quality listings whether it be a commercial or residential listing. You also want the ability to move a sale through quickly to get your commission.  Presentation is everything.

SERVPRO of Douglas County professionals can assist you in many different ways to make this sale the best!  We can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and also replace the vapor barrier if needed.  We can assist in estate sales in the case of hoarder clean outs with optional inventory itemization and cleaning services.  

A SERVPRO of Douglas County professional can attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency.

So before you risk the opportunity to close the sale of the property, call SERVPRO of Douglas County 541-459-3987.

This is how we do it

11/18/2018 (Permalink)

When disaster strikes you or your family, your home or your business, the first call you should make is to SERVPRO of Douglas County.  We have a 24/7/365 business phone that one of our SERVPRO of Douglas County employees will answer, no matter what time of day or night...even on holidays.

Once you are on the phone with our office, we will ask you some questions about your home and your loss, which helps our crews know what equipment and supplies will best work for your situation at that time.  We will get your address and ask for insurance information as well, as we work directly with insurance agents so that all parties are aware of what is happening throughout the process.  

After assessing your loss, we will schedule a SERVPRO of Douglas County crew to come out to your home or office as soon as possible to begin assessing the loss and to answer any questions you may have.  

Making SERVPRO of Douglas County your first call after a water, fire, smoke, mold, biohazard, storm or commercial loss will always be the best call you'll make!  541-459-3987

Leave the Hassle of Board-Ups to SERVPRO of Douglas County

11/6/2018 (Permalink)

Leave the hassle of Board-Ups to SERVPRO of Douglas County.  Boarding up damaged property is a burden that no one should ever have to go through, especially if it is your property that has been damaged.  

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making your stressful situation even worse.  Not to mention boarding up after damage, can be as dangerous as the damage itself.

SERVPRO of Douglas County has many years experience is boarding up both commercial and residential properties.  Board-ups after fires, or abandoned homes are something that we are called out often to do.  SERVPRO of Douglas County will also board up commercial properties if a car runs into your building, a rock is thrown through your window, or any other situation that would benefit from closing the damaged space.

Your SERVPRO of Douglas County professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind.  Make SERVPRO of Douglas County your FIRST call.  541-459-3987

Educational Facilities

11/6/2018 (Permalink)

SERVPRO of Douglas County has handled many situations at numerous Educational Facilities and pride ourselves in knowing that no matter what the situation, we will be able to help make it "Like it never even happened."

Disasters at an educational facility are highly complex and require a knowledgeable and flexible response.  Whether we're dealing with a small school campus or institute or university, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.  Our SERVPRO of Douglas County professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged areas while working within your budgetary constraints.  Your job is to provide valuable lessons and information to the students, ours is to make sure you have a safe and clean place to do so.  

During the cold and flu season, make SERVPRO of Douglas County your first call to clean and disinfect your facility.  541-459-3987

Look. Listen. Learn. Be Aware. Fire can happen anywhere.

9/28/2018 (Permalink)

October is Fire Prevention Month - a perfect time to examine emergency preparedness for your home or business, including a fire escape plan.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries within the last year?  

SERVPRO of Douglas County provides our customers with an ERP (Emergency Ready Profile) to have at your fingertips when emergency strikes.  SERVPRO of Douglas County prides itself on helping our customers be prepared BEFORE disaster strikes.  

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness, which is the perfect time for you to contact us to set up a time for an ERP.  "Look. Listen. Learn. Be Aware. Fire can happen anywhere."  This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event a fire does happen.  The NFPA states the following:  

“LOOK” for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Stay safe and prepare now to help ensure you are ready for any disaster.  SERVPRO of Douglas County is ready to help you prepare for a disaster, just as much as we are there to help you through a disaster!