Recent Posts

Salute to the First Responders

4/10/2019 (Permalink)

When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers.  You will always find people who are helping"  This famous Mr. Rogers quote comes to mind when we celebrate first responders:  those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond.  Whether it's a house fire or a hurricane, we are thankful every day for these first responders.

FIREFIGHTERS, EMTs and POLICE:  Local fire and police departments as well as EMTs are often first on the scene of an emergency.  

MILITARY:  When events such as natural disasters strike, different branches of the military are often a first line of response.

FEMA COMMUNITY EMERGENCY RESPONSE TEAM (CERT):  As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that my affect your local area in an effort to support professional responders.  CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations".  

SERVPRO of Douglas County recognizes these and the countless other first responders in our communities for keeping our communities safe.  

Water Damage Timeline

3/7/2019 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Sutherlin High School Gymnasium ~ Sutherlin, Oregon

3/3/2019 (Permalink)

After an unexpected snow storm left our town with up to 15" of snow,  the subsequent snow melt created leaks inside of our local high school gymnasium.  With a quick response, SERVPRO of Douglas County Extreme Response Team was able to shovel the remaining snow off of the roof to prevent any further damage, and begin our drying process, bringing in huge generators as there was still no power available. 

Our SERVPRO of Douglas County Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our Extreme Response Team helps with commercial, storm, fire and water losses, along with large bio cleaning jobs.  Our large, 53' trailers are loaded and ready to respond at any given moment to have your commercial property operating under normal procedures ASAP.

Is This BLACK MOLD?

3/2/2019 (Permalink)

You may have seen news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Douglas County.  541-459-3987

Broyhill Home Collections - Springfield, Oregon

3/2/2019 (Permalink)

After a large storm flooded the area, the furniture store suffered from major water damage.  With a quick response, SERVPRO of Douglas County Extreme Response Team was able to salvage the furniture and achieve a complete dry out to the building and contents.  Our Extreme Response Team was able to work in certain areas of the store, without disrupting daily business throughout the facility.

Our SERVPRO of Douglas County Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our Extreme Response Team helps with commercial, storm, fire and water losses, along with large bio cleaning jobs.  Our large, 53' trailers are loaded and ready to respond at any given moment to have your commercial property operating under normal procedures ASAP.

Fire Damage Priorities

3/2/2019 (Permalink)

Once your home or business is damaged by a fire, your top priority is getting your property cleaned and repaired. In many cases, this desire leads people to pursue DIY cleanup projects. If this were your planned method, you should reconsider this course of action.  Can you do all of this yourself?

1. Water Removal: Standing water left behind by the fire extinguishing efforts of the local fire department have several important ramifications. The resulting water damage can affect furniture, electronics, clothing, drywall, ceilings, flooring, and more. Water removal must be done quickly. SERVPRO of Douglas County utilizes water pumps, wet-vacs, high-velocity fans and dehumidifiers to extract the water and moisture quickly, thereby mitigating the damage. 

2. Smoke Damage: The smoke damage that results from a fire can be quite substantive. In fact, the smoke left behind can become embedded in your furniture, flooring, carpets, and walls. If left unaddressed, this can remain in your property for years. Soot, another by-product of specific fires, needs special attention for proper clean up to avoid staining of walls and furniture. Effectively removing smoke necessitates the use of professional procedures and products  SERVPRO of Douglas County crews have in their arsenal.

3. Salvageable Goods: In many cases, homeowners who seek to complete the remediation process on their own will throw away items that are salvageable. Don't make this mistake. Instead, allow SERVPRO of Douglas County to assist you with this aspect of the restoration process. We will assess, inspect and issue you a Contents Claim Inventory Service form--CCIS. This inventories affected household items and classifies them into non-salvageable, salvageable or questionable lists. Items can be containerized and cleaned at our facility.

4. Time Efficiency: If you attempt to complete the fire restoration process without professional assistance, the project will take a lot of time and probably lack positive results. However, hiring SERVPRO of Douglas County to put your home back in a healthy condition after fire damage enables you to feel confident in the restoration. Consider the effort, equipment, and training involved in successfully restoring your home to its pre-fire condition.

 

Snowmageddon 2019

3/2/2019 (Permalink)

Storm Damage Snowmageddon 2019 Our owner, Tim Clark, plowing our office parking lot.

Our town was hit hard by a winter snow storm that nobody was prepared for...or not prepared enough.  Within a 24-hour period, we got over 12" of snow, which, for this area, is a LOT!  

Work at SERVPRO of Douglas County didn't stop.  Our owners were plowing our parking lot so that our crews and vehicles could still get out to help our customers, generators were delivered to large commercial buildings so that they could stay open to help our community, and numerous roofs were tarped after an even bigger amount of trees were removed from structures.  

SERVPRO of Douglas County should always be your first call, no matter what type of loss or damage you have suffered.  We are here 24/7/365.  541-459-3987

Ineos ~ La Porte, Texas

3/2/2019 (Permalink)

SERVPRO of Douglas County Extreme Response Team was called in for emergency services due to flooding from Hurricane Harvey.  This 300-acre facility was flooded with 50,000 square feet of water damage.  SERVPRO of Douglas County Extreme Response Team was able to mitigate damages and help get the facility back into production as quickly as possible.  

Our SERVPRO of Douglas County Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our Extreme Response Team helps with commercial, storm, fire and water losses, along with large bio cleaning jobs.  Our large, 53' trailers are loaded and ready to respond at any given moment to have your commercial property operating under normal procedures ASAP.  If your commercial property suffers from any type of damage, call SERVPRO of Douglas County Extreme Response Team 541-459-3987.

Flooding Can Happen Anywhere

3/1/2019 (Permalink)

According to the National Weather Service (NOAA), "approximately 75% of all Presidential disaster declarations are associated with flooding."  NOAA lists the most common flood hazards in the United States as:  

Flash Flooding, River Flooding, Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems, Burn Scars/Debris Flows (caused by wildfires), Ice/Debris Jams, Snowmelt, Dry Wash (caused by heavy rainfall in dry areas), and Dam Breaks/Levee Failures

Just because you haven't experienced a flood doesn't mean you won't in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Douglas County can help.  541-459-3987

Understanding Water Types

3/1/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.  There are three types of water.  Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.  The term gray water is used to classify slightly contaminated water.  Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.  Black water is highly contaminated and filled with fungi, bacteria, chemicals and more.  Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals.  

If your home or business suffers from a water loss or water damage, make SERVPRO of Douglas County your first call.  541-459-3987