Recent Water Damage Posts

Severe Weather Safety Tips

8/10/2019 (Permalink)

Severe weather can happen anytime, anywhere.  Each year, per NOAA.gov, Americans cope with an average of the following intense storms:

*10,000 severe thunderstorms

*5,000 floods or flash floods

*1,300 tornadoes

*2 landfalling deadly hurricanes

Approximately 98% of all Presidential declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

KNOW YOUR RISK:  The first step to becoming weather-ready is to understand they type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

TAKE ACTION:  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuable in a safe place.

BE AN EXAMPLE:  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook & Twitter.  Your preparedness story will inspire others to do the same.

Insurance Agents and Water Damage

6/15/2019 (Permalink)

When your Policyholders or Property Owners have water damage, they look to you to handle the situation.  You collect information and provide reassurance that everything will be returned to normal.  SERVPRO of Douglas County understands that your priority is helping restore the property and the insured's or owner's peace of mind, while minimizing the loss on a claim.

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, a SERVPRO of Douglas County technician will be on-site to help ensure the water damage is handles properly by completing the following steps:

INSPECTION:  SERVPRO of Douglas County technicians will inspect affected areas of the property to determine the extent of damage.  They will also review the inspection with you, your insured or the property manager and answer any questions before beginning work.

EMERGENCY SERVICES:  Next, SERVPRO of Douglas County technicians will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying.  They will explain, in detail, the needed emergency services step-by-step.

MONITORING:  To help ensure your insured's or owners home and personal belongings, or property are dried to appropriate industry standards, a SERVPRO of Douglas County technician will monitor the drying process.  The results will be consistently communicated to you throughout the monitoring process.  

If your insured's or owners suffer from a water loss, make SERVPRO of Douglas County your first call 541-459-3987.

Be Flood Smart

5/1/2019 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage.  All 50 states have experienced floods or flash floods, per floodsmart.gov.

According to the American Red Cross, (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips:

Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Even six inches of swiftly moving water can sweep you off of your feet. 

If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water. 

If a flood does strike your home or business, make SERVPRO of Douglas County your first call.  541-459-3987

Water Damage Timeline

3/7/2019 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Flooding Can Happen Anywhere

3/1/2019 (Permalink)

According to the National Weather Service (NOAA), "approximately 75% of all Presidential disaster declarations are associated with flooding."  NOAA lists the most common flood hazards in the United States as:  

Flash Flooding, River Flooding, Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems, Burn Scars/Debris Flows (caused by wildfires), Ice/Debris Jams, Snowmelt, Dry Wash (caused by heavy rainfall in dry areas), and Dam Breaks/Levee Failures

Just because you haven't experienced a flood doesn't mean you won't in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Douglas County can help.  541-459-3987

Understanding Water Types

3/1/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.  There are three types of water.  Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.  The term gray water is used to classify slightly contaminated water.  Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.  Black water is highly contaminated and filled with fungi, bacteria, chemicals and more.  Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals.  

If your home or business suffers from a water loss or water damage, make SERVPRO of Douglas County your first call.  541-459-3987

Roof Damage = Water Damage

8/30/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Our SERVPRO of Douglas County, Extreme Response Team was called to perform emergency services after a severe wind storm.  The Econo Lodge in Lincoln City, OR property is 41,000 square feet and suffered significant water damage throughout. The hotel's roof was damaged and allowed water to flood several areas of the hotel.  Our SERVPRO of Douglas County Extreme Response Team responded to perform demolition, complete dry-out and preparation for repairs.

Our SERVPRO of Douglas County, Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Water Damage: When they call YOU, CALL US

7/31/2018 (Permalink)

When they have water damage, your policyholder or property owner looks to you to handle the situation. You collect information and provide reassurance everything will be returned to normal. Your SERVPRO of Douglas County Professionals understand your priority is helping restore the property and the insured’s or owner’s peace of mind, while minimizing the loss on a claim. The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO of Douglas County Professional will be on-site to help ensure a water damage is handled properly by completing the following steps.

INSPECTION:

SERVPRO of Douglas County Professionals will inspect affected areas of the property to determine the extent of damage. They will also review the inspection with you, your insured, or property manager and answer any questions before beginning work.

EMERGENCY SERVICES:

Next, SERVPRO of Douglas County Professionals will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. They will explain in detail the needed emergency services step-by-step.

MONITORING:

To help ensure your insured’s or owners home and personal belongings, or property are dried to appropriate industry standards, a SERVPRO of Douglas County Professional will monitor the drying process. The results will be consistently communicated to you throughout the monitoring process.

RESTORATION SERVICES:

SERVPRO of Douglas County Professionals will replace structural materials such as drywall and baseboards, reinstall carpets, and clean affected areas of the property and belongings. A final walk-through of the jobsite will be conducted with you, your insured, or owner to help ensure their property was returned to preloss condition when possible.

Flooding

6/26/2018 (Permalink)

Gateway Christian Academy

Our SERVPRO of Douglas County, Extreme Response Team was called to perform emergency services after a severe storm.  This commercial property is 24,000 square feet and suffered water damage throughout. The roof was damaged and allowed water to flood several levels of the school.  Our SERVPRO of Douglas County, Extreme Response Team was able to assist in the relocation and salvage of school property, and mitigate damages to the building for repairs.

Our SERVPRO of Douglas County, Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Hurricane Harvey Water Damage

6/26/2018 (Permalink)

Ineos

Our SERVPRO of Douglas County,  Extreme Response Team was called to Texas to help with emergency services due to a commercial flood caused from Hurricane Harvey.  The 300-acre facility was flooded with approximately 50,000 square feet of water damage.  Our SERVPRO of Douglas County, Extreme Response Team was there and able to mitigate all of the damages and to help get the commercial facility back to its normal state and back into production.

Our SERVPRO of Douglas County, Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

When it Rains, it Pours

3/2/2018 (Permalink)

According to the National Weather Service (NOAA), "Approximately seventy five percent of all Presidential disaster declarations are associated with flooding"  NOAA lists the most common flood hazards in the United States as:

Flash Flooding

River Flooding

Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Burn Scars/Debris Flows (Caused by Wildfires)

Ice/Debris Jams

Snowmelt

Dry Wash (Caused by heavy rainfall in dry areas)

Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Douglas County Professionals are ready to help.  SERVPRO of Douglas County can respond to any size or type of disaster and begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of Douglas County Professionals are ready to help make it "Like it never even happened."

Emergency Water Damage

3/1/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.

With a call to SERVPRO of Douglas County 541-459-3987, a professional will be on site as soon as possible to ensure that the water damage is handled by completing the following steps.

INSPECTION

SERVPRO of Douglas County Professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO of Douglas County Professionals will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Douglas County Professional will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO of Douglas County Professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

Shut off the water source if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.

Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO of Douglas County today.

Water Damage AFTER a Fire

9/6/2017 (Permalink)

In some fires, damage from the actual flames ends up being the least of your concerns. Fires often trigger damage in a way homeowners do not expect: significant water damage. Whether during the efforts to put the fire out or leaks caused by the heat, fire can directly or indirectly cause your home to take on large amounts of water unexpectedly. If the fire started during a storm, rain or flood water might also deal some damage. Listed are some common ways we encounter water damage after a fire.
 
Water Damage from Hoses and Extinguishers:


After a fire, severe water damage can happen as a result of fire hoses and extinguishers used to smother the flames. These devices, while sometimes using foam to smother the fire, often use pure or mixed water to stop the fire in its tracks. Care is not often taken to controlling the water flow, with as much being used as necessary to stop the flames. This can lead to a heavy dousing of any surface in your home, and some mild flooding.  Excess water is common after a fire, and perhaps more often than not, you'll be dealing with this type of damage. Typically, a small isolated fire in a kitchen would not inflict such heavy secondary water damage.
 

SERVPRO of Douglas County is a locally owned and operated business which has experience with all types of water and fire damage. 

The Art of Drying

8/10/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Douglas County Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your home or business suffers water damage, our team at SERVPRO of Douglas County will:

n Inspect the structure to detect every component that is wet to help prevent secondary damage from happening.

n Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

n Speed up Mother Nature by using professional drying equipment. What exactly does it mean to help “speed up Mother Nature”? A wet structure can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Douglas County Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Douglas County also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment, but the technology too. SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? SERVPRO of Douglas County Professionals have the training and equipment to help make water damage “Like it never even happened.”

Timing is an Issue with Water

7/19/2017 (Permalink)

Imagine it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your customers, give SERVPRO® of Douglas County a call, any time, any day.

The cost of water damages can increase exponentially with time. Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefits of rapid mitigation offered by SERVPRO® of Douglas County are two-fold:

Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO® of Douglas County Professionals to help quickly turn your “before” into a “happily ever after.”

The Water You Don't See

7/5/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Douglas County has the equipment, training and experience to find and dry unseen water before secondary damages occur.

The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Douglas County will answer your call with rapid action and a full arsenal of drying equipment.

Here are a few of the tools used by SERVPRO® of Douglas County.

Moisture Sensors are used to detectmoisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Douglas County Professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Douglas County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers (pictured) dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles.

The bottom line? SERVPRO® of Douglas County has the training and equipment to help make it “Like it never even happened.”

Water, Water Everywhere and Not a Drop to Drink!

3/6/2017 (Permalink)

When water takes over your home, whether from a flood, rodent chew on an ice maker line or a failed roof, SERVPRO has the ability to take care of your home.  We will first scope the damages, and give you a thorough explanation on what will need to be done to dry out your home.  We will pull the carpet pad to help the carpet in the drying process.  We will remove any items that cannot be dried, i.e. sheetrock, molding and other items the Project Manager, home owner and insurance deem unsalvageable.  We will then set up our drying chambers with air movement and dehumidifies.  Daily monitoring will keep the job on track.  It will not be long, and you will have your home back.  Your home has been professionally dried and it will be "Like it never even happened."

Water Intrusion

3/6/2017 (Permalink)

Cascading Waterfalls look beautiful in nature, but flowing down the staircase in your home is a different story.

Water intrusion into your home can be devastating, from flooded floors, wet walls and cabinets to ceilings about ready to collapse.  But knowing that SERVPRO is here to help will lessen that anxiety.  We will professionally take care of your home. From the first call into our office to the last piece of drying equipment removed from your home, you are the most important customer to us.  Our Project Managers will make sure that what needs to be accomplished is getting done, from office communications to our professionally trained Technicians performing the work onsite, you will fee confident that you hired SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence or SERVPRO of Springfield/E. Lane County.  We possess and utilize the most current tools in the industry.  Remember without you as our customer, there is no us at SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence or SERVPRO of Springfield/E. Lane County.

What do I do?

9/8/2016 (Permalink)

As a homeowner it is heartbreaking to have spent the time and money updating your home and working hard to build the home of your dreams only to think it could all be gone because of a water loss. All of us at SERVPRO® of Douglas County, SERVPRO® of S. Eugene/Florence and SERVPRO® of Springfield/East Lane County are here to help you restore your home and even keep those hardwood floors that made you fall in love with your home. SERVPRO® of Douglas County, SERVPRO® of S. Eugene/Florence and SERVPRO® of Springfield/East Lane County has the most advanced equipment and the latest technologies available to help restore your home and limit damages due to water damage. If you have water damage in your home call us 24/7 at 541-459-3987 or 541-345-0115.  We are always here to help!

Heat Drying your water damage

9/8/2016 (Permalink)

Water damage is one of those things that until it happens to you its abstract and unimportant. But when it’s your home, it’s a huge concern. You want to make sure that everything is taken care of the correct way the first time. SERVPRO® of Douglas County has the ability to use heat drying in your home.  Heat drying has successfully been used to save materials and shorten dry outs. Ultimately making the damage in your home less and allowing the mitigation to be shorter so you can get back to life as normal that much faster. For more information on SERVPRO® of Douglas County and how we focus on restoring your home make sure to call us at 541-459-3987.  We are here 24/7 to make it "Like it never even happened"

Water damage in your Home

9/8/2016 (Permalink)

One thing that no homeowner wants to have happen is water damage.  When water damage strikes your home from such things as a flood, dishwasher line, ice machine or broken pipe on your washing machine, quick response is essential to limiting the damage to your home and disruption to your family’s day to day life. The sooner you respond to a water emergency on your property, the less the damage will cost you. SERVPRO® of Douglas County has many years of experience serving their community and we understand that need for a quick response to limit the destruction caused by water damage. If water damage should strike your home, make sure to call SERVPRO® of Douglas County at 541-459-3987, we are ready 24/7, 365 to help make it “Like it never even happened.”

Faster to your Water Disaster

9/8/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Douglas County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Douglas County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-459-3987

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Douglas County

SERVPRO of Douglas County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.