Recent Posts

Fire Recovery

2/14/2020 (Permalink)

Recovering from a fire can be a physically and mentally draining process.  When fire strikes, lives are suddenly turned around.  Often, the hardest part is knowing where to begin and who to contact.  You will need a professional company to help you navigate through the process. 

Our crews at SERVPRO of Douglas County are those professionals.

Our trained technicians will walk you through exactly what we can do for you.  From securing your property, to the cleaning of the structure and your belongings.  Inventory will take place on-site.  Once the inventory is complete, we will pack your items and transport them back to our facility.  These items will be cleaned, packed and stored at our warehouse until your home is repaired. 

Trust the Process

2/7/2020 (Permalink)

Once your home is damaged by a fire, your top priority is getting your property cleaned and repaired. In many cases, this desire leads people to pursue DIY cleanup projects. If this were your planned method, you should reconsider this course of action. 

1. Water Removal: Standing water left behind by the fire extinguishing efforts of the local fire department have several important ramifications. The resulting water damage can be furniture, electronics, clothing, drywall, ceilings, flooring, and more. Water removal must be done quickly. SERVPRO of Douglas County utilizes water pumps, wet-vacs, high-velocity fans and dehumidifiers to extract the water and moisture quickly, thereby mitigating the damage. 

2. Smoke Damage: The smoke damage that results from a fire can be quite substantive. In fact, the smoke left behind can become embedded in your furniture, flooring, carpets, and walls. If left unaddressed, this smoke damage can remain in your property for years. Soot, another by-product of specific fires, needs special attention for proper clean up to avoid staining of walls and furniture. Effectively removing smoke necessitates the use of professional procedures and products that fire restoration specialists from SERVPRO of Douglas County have in its arsenal.

3. Salvageable Goods: In many cases, homeowners who seek to complete the remediation process on their own will throw away items that are salvageable. Don't make this mistake. Instead, allow SERVPRO of Douglas County to assist you with this aspect of the restoration process.  Our technicians will inventory the affected household items and classify them into non-salvageable, salvageable or questionable lists. Items can be containerized and cleaned at our facility by our IICRC-trained technicians.

4. Time Efficiency: If you attempt to complete the fire restoration process without professional assistance, the project will take a lot of time and probably lack positive results. However, hiring SERVPRO of Douglas County to put your home back in a healthy condition after fire damage enables you to feel confident in the restoration. Consider the effort, equipment, and training involved in successfully restoring your home to its pre-fire condition.

Trees and wind don't always get along!

2/4/2020 (Permalink)

Our technicians at SERVPRO of Douglas County, are always ready to help!  Heavy rains and strong winds can accompany just about any storm and they can cause a ton of storm damage. Winds pick up debris and move it through the are sometimes landing in power lines and or on top of houses. Rain floods homes that sit low and can make things really messy really quick!

We recently had a strong wind storm which promted our SERVPRO of Douglas County crews resident to be dispatched to help one resident with a huge tree branch that fell from a tree and through the roof of his house giving him a very unwelcomed skylight!

SERVPRO of Douglas County came in and packed out all of the residents belongings then did a major cleaning of the residence. We arranged for roofers to come in and repair the roof and our crew packed all of the residents belongings back inside the home once all repairs had been completed/cleaned.

If you have had storm damage in the Douglas County area and need help, call our office @ 541-459-3987.

Flooding Devastation

2/3/2020 (Permalink)

It is tragic when a flood brings devastation and water damage to your home. But rapid water removal, clean up and repairs certainly must get under way for you home to get back to normal with minimal losses.
 
SERVPRO of Douglas County will work directly with your Insurance Agent and/or Adjuster and can assess and document all water damaged items, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home.
 
When these concerns have been addressed, and if you have been given permission to enter your home, you should also document all the flood causing water damage for insurance purposes. Be sure that you do take pictures of the flooded areas of your home and any damaged belongings, including damaged furniture. This, along with the input from SERVPRO of Douglas County,  will help you to be fairly compensated by the insurance company.
 
Once you have done the documentation and the adjuster had done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is a given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great.
 
It is wise to call the professionals from SERVPRO of Douglas County; because they can immediately begin to pump out the water and mitigate on-going water damage. And they have the skill and knowledge, along with the professional equipment required to start and complete the entire restoration process for you.
 
After the water removal and clean up are in operation, then repairs need to be done. They could be extensive, depending on how much structural damage has occurred and the condition of the contents of your property. SERVPRO of Douglas County can start with water removal and finish your project with complete water damage restoration "Like it never even happened."

Don't Touch the Soot

1/31/2020 (Permalink)

Smoke and soot are both very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Douglas County, will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
541-459-3987 

Command Center

1/30/2020 (Permalink)

Being a franchise that also has a Large Loss Division, SERVPRO of Douglas County felt like it would be a great asset to have a Command Center that we could take with us while on the road. 

Our Command Center is a one-of-a-kind, 53' Featherlite trailer, with a store front double entrance.  The Command center is equipped with 6 office cubicles, full satellite communications, a 14 x 20' conference room that seats 12, with a kitchen and bathroom onboard.  There is also a fully, self-contained generator onboard. 

SERVPRO of Douglas County purchased the Command Center with the intention of making our day-to-day business easier and more efficient while traveling around the United States.  Our Command Center has been used by other agencies as well, during their time of need.

Extreme Team is Ready to Help

11/3/2019 (Permalink)

At SERVPRO of Douglas County, our Extreme Team is always ready to help.  It doesn't matter where the loss is, when the loss happens or what the loss is, we are always loaded and ready to head out to help.  

Our Extreme Team has been in California since last fall when the wildfires ravaged through Paradise.  We mobilized another Extreme Team Unit down to help with the fires that are currently burning in Northern California.  We are equipped to help numerous people and agencies at any given time, and we are equipped to help for long periods of time, until our help is no longer needed.  We will be the first onsite and the last to leave.  

When natural disasters or large commercial losses happen, make SERVPRO of Douglas County Extreme Team your first call.  We are loaded and waiting for your call.

24-Hour Emergency Services - Board Up

11/3/2019 (Permalink)

Commercial Building Board Up This is an after picture of a local commercial building that had been hit by a car.

Boarding up damaged property is a burden that no one should ever have to go through, especially if it is your property that has been damaged.  

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making your stressful situation even worse.  Not to mention boarding up after damage, can be as dangerous as the damage itself.

SERVPRO of Douglas County has many years experience is boarding up both commercial and residential properties.  Board-ups after fires, or abandoned homes are something that we are called out often to do.  SERVPRO of Douglas County will also board up commercial properties if a car runs into your building, a rock is thrown through your window, or any other situation that would benefit from closing the damaged space.

Your SERVPRO of Douglas County professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind.  Make SERVPRO of Douglas County your FIRST call.  541-459-3987

Flu Season is Upon Us

11/3/2019 (Permalink)

It is the time of year when the flu virus is starting to hit.  Although everyone tries to be careful and protect themselves, it's not always as easy as it seems to avoid the germs.

One of the hardest places to avoid germs is when we send our kids off to school.  There are a lot of kids in classrooms, all sharing the same area for hours each day.  

SERVPRO of Douglas County is available and ready to deep clean and sanitize those classrooms, lunchrooms and libraries to help keep students and staff healthy.  

Our team will come in on weekends or after hours to clean and disinfect all surfaces to help keep germs from spreading to other students and staff members.  

Make SERVPRO of Douglas County your first call when you're sick and tired of being sick and tired!

Housing Market

11/3/2019 (Permalink)

If you are in the market for buying or selling your home, or if you are a realtor, SERVPRO of Douglas County should be on your checklist of people to call.  

SERVPRO of Douglas County offers services that can give you peace of mind, and help your buying and selling process go smoothly.  

We get quite a few calls from Realtors who are selling houses, and when the inspection comes back, there has been some type of mold found that needs to be remediated.  SERVPRO of Douglas County can help with that!

If you find that a foreclosed home that you bought at auction is actually a "hoarder" situation, SERVPRO of Douglas County can help with that!

If you would like to deep clean the home you are leaving or the home you are buying, SERVPRO of Douglas County can also help with that!  

SERVPRO of Douglas County goes beyond Fire and Water Mitigation!  Make us your first call when you're ready to buy or sell your home!