Recent Posts

2020 - Expect the Unexpected

10/14/2020 (Permalink)

With as unpredictable as the weather is in Douglas County, who knows when we might wake up to frost and/or ice!  Let's be prepared, because as 2020 as shown us so far, we never know what to expect.  

Most homeowners and business owners know that during the winter months, pipes can freeze causing major damage to your homes and businesses.  Usually when we think of storms, we envision wind, thunder & lightening, and rain.  Storms can also be declared from snow and ice, which opens up a whole new set of problems.

Our SERVPRO of Douglas County team is ready to mobilize the moment you call us.  Snow and ice can cause the obvious damage, from frozen pipes to water leaks and even flooding, but it can also cause structural damage, due to the weight of snow.  

SERVPRO of Douglas County has the necessary equipment to help you when you call!  541-459-3987

Traveling Offices

10/9/2020 (Permalink)

Our Command Center is a one-of-a-kind, 53' Featherlite trailer, with a store front double door entrance.  The Command center is equipped with 6 office cubicles, full satellite communications, a 14 x 20' conference room that seats 12, with a kitchen and bathroom onboard.  There is also a fully, self-contained generator onboard. 

We purchased the Command Center with the intention of making our day-to-day business easier when doing jobs on the road with our SERVPRO of Douglas County Disaster Recovery Team and also for Marketing events.  We have taken the command center to numerous jobs across the United States.  This command center is one of many that SERVPRO of Douglas County has available.  We can and do have many jobs running at the same time, in numerous places, both local and nationally.

Water Isn't Always a Welcome Surprise

10/9/2020 (Permalink)

One thing that no homeowner wants to have happen is water damage.  When water damage strikes your home from such things as a flood, dishwasher line, ice machine or broken pipe on your washing machine, quick response is essential to limiting the damage to your home and disruption to your family’s day to day life. The sooner you respond to a water emergency on your property, the less the damage will cost you. SERVPRO of Douglas County has many years of experience serving their community and we understand that need for a quick response to limit the destruction caused by water damage. If water damage should strike your home, make sure to call SERVPRO of Douglas County at 541-459-3987, we are ready 24/7/365.

What Can I Do?

10/9/2020 (Permalink)

As a commercial property owner it is heartbreaking to have spent the time and money building or updating your properties and working hard to build the business of your dreams only to think it could all be gone because of a water loss. All of us at SERVPRO of Douglas County are here to help you restore your commercial buildings and even keep those hardwood floors that made you fall in love with your office. SERVPRO of Douglas County has a highly trained staff, has the most advanced equipment and the latest technologies available to help restore your commercial property and limit damages due to water damage. If you have water damage in your commercial building call SERVPRO of Douglas County, 24/7 @ 541-459-3987.  We are always here to help!

Top Things to Do After a Fire

10/9/2020 (Permalink)

Once your home is damaged by a fire, your top priority is getting your property cleaned and repaired. In many cases, this desire leads people to pursue DIY cleanup projects. If this were your planned method, you should reconsider this course of action. If the fire damage is of any consequence, many concerns need to be addressed. Can you do all of this yourself?

1. Water Removal: Standing water left behind the fire extinguishing efforts of the local fire department have several important ramifications. The resulting water damage can be furniture, electronics, clothing, drywall, ceilings, flooring, and more. Water removal must be done quickly. SERVPRO of Douglas County utilizes water pumps, wet-vacs, high-velocity fans and dehumidifiers to extract the water and moisture quickly thereby mitigating the damage. Fire damage unfortunately, has collateral damage.

2. Smoke Damage: The smoke damage that results from a fire can be quite substantive. In fact, the smoke left behind can become embedded in your furniture, flooring, carpets, and walls. If left unaddressed, this smoke damage can remain in your property for years. Soot, another by-product of specific fires, needs special attention for proper clean up to avoid staining of walls and furniture. Effectively removing smoke necessitates the use of professional procedures and products that fire restoration specialists from SERVPRO of Douglas County have in its arsenal.

3. Salvageable Goods: In many cases, homeowners who seek to complete the remediation process on their own will throw away items that are salvageable. Don't make this mistake. Instead, allow SERVPRO of Douglas County to assist you with this aspect of the restoration process. We will assess, inspect and issue you a Contents Claim Inventory Service form--CCIS. This inventories affected household items and classifies them into non-salvageable, salvageable or questionable lists. Items can be containerized and cleaned at our facility by our IICRC-trained technicians.

4. Time Efficiency: If you attempt to complete the fire restoration process without professional assistance, the project will take a lot of time and probably lack positive results. However, hiring SERVPRO of Douglas County to put your home back in a healthy condition after fire damage enables you to feel confident of the restoration. Consider the effort, equipment, and training involved in successfully restoring your home to its pre-fire condition.

Always Look for the Helpers

10/9/2020 (Permalink)

With the Archie Fire almost at 100% containment, we see so many people that have stepped up to help.

When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers.  You will always find people who are helping."  This famous Mr. Rogers quote comes to mind when we celebrate first responders:  those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond.  Whether it's a house fire or a hurricane, we are thankful every day for these first responders.

FIREFIGHTERS, EMTs and POLICE:  Local fire and police departments as well as EMTs are often first on the scene of an emergency.  

MILITARY:  When events such as natural disasters strike, different branches of the military are often a first line of response.

FEMA COMMUNITY EMERGENCY RESPONSE TEAM (CERT):  As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that my affect your local area in an effort to support professional responders.  CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations".  

SERVPRO of Douglas County recognizes these and the countless other first responders in our communities for keeping our communities safe.  Thank you!

Preparedness for Your Pets

10/9/2020 (Permalink)

After Hurricane Katrina, it was estimated that over 15,500 animals were ultimately rescued.  Of the 15,500 animals rescued, only 15-20% were ever returned to their owners.

Pets are just as important as family members to many people, so why would you not make them a part of your preparedness planning?  There are several things you can do to make sure they stay safe as well during an emergency.

Pack a pet emergency kit, including food, water, medicines and medical records, important documents, first aid kit, collar or harness with ID tag, rabies tag and a leash, a crate or pet carrier.  You can also pack a picture of you and your animal to make it easier to locate if your pet gets lost.  

Heat Drying

10/8/2020 (Permalink)

Water damage is one of those things that until it happens to you, details don't really matter.  But when it’s your home, it’s a huge concern, and then you are overwhelmed with all of the details. You want to make sure that everything is taken care of the correct way the first time. SERVPRO of Douglas County has the ability to use heat drying in your home.  Heat drying has successfully been used to save materials and shorten dry outs. Ultimately making the damage in your home less, and allowing the mitigation to be shorter so you can get back to life as normal that much faster. For more information, call SERVPRO of Douglas County and find out how we focus on restoring your home.  Call our local office at 541-459-3987.  


9/11/2020 (Permalink)

During the current time, our state is in the midst of the worst wildfire season in history, and over 500 square miles of Oregon are currently engulfed in flames.  Many of our homes, office buildings and cars are all full of smoke and ash. 

It is always a good idea to be prepared for the worst, cut continue to hope for the best.  

Some things that we all need to keep in mind, unfortunately, are things that can happen during an evacuation period.  

If you are ordered to evacuate your home or business, make sure to take all of your extremely valuable items with you if possible.  Lock your house and cars and any out buildings before you leave, and take the keys with you.  

Make sure you are closely monitoring road conditions for closures, and monitor RELIABLE sources for the most up to date information.  

SERVPRO of Douglas County is available 24 hours per day if you need help with the cleaning of your home or commercial space.  We are equipped with air scrubbers to remove the smoke from the air and can clean the smoke/soot/ash from all of your indoor surfaces.

Call SERVPRO of Douglas County to be added to our busy schedule!  541-459-3987


Oregon Wildfires ~ 2020

9/9/2020 (Permalink)

Idleyld Park, Oregon Archie Fire in Idleyld Park, Oregon

SERVPRO of Douglas County wants to say THANK YOU to all of the Fire and Police personnel spending countless hours trying to protect us and our homes/businesses. 

Media post from our local Douglas Fire Protective Agency:

The Star Mountain Fire and Archie Creek Fire have merged together as was expected to happen. Going forward, this incident will be known as the Archie Creek Fire. This morning, representatives from DFPA, the Umpqua National Forest and Roseburg BLM met with the incoming Incident Management Team to give them a briefing on the incident. Northwest Interagency Incident Management Team 9 will assume command of the fire this evening. The Public Information Officers with Team 9 will be setting up a Facebook Page, InciWeb page, and an information phone line dedicated to this incident. Once these platforms are created, we will make sure to share that information.Yesterday’s fire activity was explosive to say the least. As you will see from the map with this post, the fire is estimated to have burned 72,000 acres in roughly the first 12 hours after ignition. This map was created late last night from observations from the field rather than from IR flight data so the acreage total could be slightly higher or lower. The plan is to get a IR flight in the near future to get a more precise fire perimeter / fire size. We’ve also had many people call and ask about homes in the area. At this time, we do not have information about specific homes but we have been told by the structural protection resources that structures have been lost on this fire and fire officials are working to collect that data. Unfortunately, DFPA’s Rock Creek Guard Station was one of the structures that was lost. As for evacuations, fire personnel are working with the Douglas County Sheriff’s Office to determine when / where evacuation notices are issued or removed. Those notices are posted on DCSO’s facebook page and website. Please follow the advice of fire / law personnel if you are asked to evacuate. If you choose to stay after you have been asked to leave, please understand that fire personnel MAY NOT BE ABLE TO PROTECT YOU OR YOUR HOME.