Recent Posts

Flood Waters from a Storm

1/18/2021 (Permalink)

While many things can be done to lessen the chance of your home becoming flood damaged prior to a flood, it can be entirely possible that you could find yourself in a situation that is not only unexpected but leaves you unprepared as well. Water is a leading cause of home damage and can be caused by many things, but most commonly:

  • Heavy rains
  • Burst/leaking pipes
  • Sewer buildup

The most important thing to keep in mind is, safety, safety, safety! Securing safety for you, and your family, is of the utmost importance.  

  1. Look for any structural damage that may have been caused by the flood. Water can compromise the walls of a home or building.
  2. Utilities should be turned off immediately, if they can be reached, to reduce the risk of electrical hazards or gas leaks. If you need assistance during this, contact your utility companies immediately.
  3. Flood waters are contaminated! Children and animals should be kept out of any stagnant water. Adults needing to enter should do so with rubber boots and gloves. After the safety situation is dealt with, it is time to properly take care of your home. Once you have stopped all water intrusions, you need to remove the water from your home. That is when you call SERVPRO of Douglas County! Removing the water will differ depending on the situation and amount of water in your home. Extraction units can be used to remove the water out of your home. Once water gets to a more manageable level, our technicians will lay out the next step in drying your home.

Bursting Pipes

1/11/2021 (Permalink)

Owning a business can be difficult, but sudden water damage can make it even more so.  Water damage can hit your property in many ways and a burst pipe can spill hundreds of gallons of water into your business in a matter of minutes.  It is essential for you to get the water shut off as quickly as possible.  After turning off the water the next step should be to immediately call for professional help.  The sooner you get professional help onsite, the more likely it is for your business to be returned to a pre-damaged state.

When water suddenly pours into your business soaking through all of your contents it is important that all of that content is removed to ensure that everything that can be saved is saved and that the structure of your building is not compromised. 

We understand how valuable your time is and will work with you to get your doors back open as soon as possible.

The first task is to get all items that need to be removed packed up and out of the way. Then, we can take inventory of items that can not be saved are inventoried for your insurance claim.

Next, we need to get all the standing water out of your business and drying equipment set up as soon as possible.  Once wet materials are removed or dried out and the structure is dry we will return the property to you “Like it never even happened.”

Call SERVPRO of Douglas County for any water damage or flooding!  541-459-3987

Christmas Tree Safety

12/19/2020 (Permalink)

If your home, like many other homes throughout the United States, includes a Christmas tree and other holiday decorations, you should be aware that the beauty and joy that they bring come with a fire risk. Here are some helpful tips as we come closer to one of the biggest holidays of the year.

According to the U.S. Fire Administration, Christmas trees and candles account for an estimated 200 fires annually and cause more than $6 million in property damage.  Candles alone cause an average of 15,600 fires each year, causing $539 million in property damage.  December is the peak month for candle fires.

Here are a few tips to consider when putting up your holiday decorations this Christmas:

  1. Do not purchase a Christmas tree that is dry or dropping needles already. Make sure to water your tree regularly.
  2. Do not use string lights that are worn, frayed or manually spliced or broken.
  3. Do not overload power outlets with holiday lights.
  4. If you purchase an artificial tree, be sure it is labeled fire retardant.
  5. If you use wax candles be sure not to splatter wax when extinguishing the candle or consider using battery powered flameless candles.
  6. Do not connect more than three strands of lights together unless the label indicates it is safe.

Call SERVPRO of Douglas County 541-459-3987

SERVPRO of Douglas County ~ Values

12/10/2020 (Permalink)

I have never seen a local company so set on customer service. Our Core Values set forth by SERVPRO of Douglas County, stresses TAKING CARE OF THE CUSTOMER! In our daily work schedule, we put the customer first! Whether it is scheduling or going over our process with the customer, their concerns are always taken care of. Daily updates are communicated with each customer. If an issue arises, it is taken care of quickly and efficiently.

We are part of this community. We take pride in helping when needed. We have a great partnership with our local schools FFA, FBLA and many more groups. We have a scholarship at our local Community College that has sent many in the Fire Science Program through college. We participate every year with the Toys for Tots as well as many independent charities to help at Christmas.

We love taking care of our customers and being part of our community!

COVID-19 - Deep Clean

12/10/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are your local specialists in cleaning and disinfecting services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services, call SERVPRO of Douglas County – 541-459-3987

Know the Difference

12/10/2020 (Permalink)

When you choose SERVPRO of Douglas County to handle your restoration needs, you’re choosing a company with strong core values and a commitment to a common vision of growth and improvement. 

At SERVPRO of Douglas County we strive to set the standard for premier cleaning and restoration companies by unifying our team with extensive training. As we continue to grow both our company and our capabilities, we work to ensure that the standards we set when we first started SERVPRO, carries through to every employee, through detailed and regular training.

Our mission is to provide excellent customer service through hard work, compassion and professionalism.  We believe we can accomplish this mission through training, attention to detail, and consistent adherence toour values. They are as follows:

Maintain Integrity

Support for our Community

Strive for Consistency

Believe in our Team

Develop Long-Term Quality Relationships

When you choose SERVPRO of Douglas County, you are choosing a company with strong values and morals. 

2020 - Expect the Unexpected

10/14/2020 (Permalink)

With as unpredictable as the weather is in Douglas County, who knows when we might wake up to frost and/or ice!  Let's be prepared, because as 2020 as shown us so far, we never know what to expect.  

Most homeowners and business owners know that during the winter months, pipes can freeze causing major damage to your homes and businesses.  Usually when we think of storms, we envision wind, thunder & lightening, and rain.  Storms can also be declared from snow and ice, which opens up a whole new set of problems.

Our SERVPRO of Douglas County team is ready to mobilize the moment you call us.  Snow and ice can cause the obvious damage, from frozen pipes to water leaks and even flooding, but it can also cause structural damage, due to the weight of snow.  

SERVPRO of Douglas County has the necessary equipment to help you when you call!  541-459-3987

Traveling Offices

10/9/2020 (Permalink)

Our Command Center is a one-of-a-kind, 53' Featherlite trailer, with a store front double door entrance.  The Command center is equipped with 6 office cubicles, full satellite communications, a 14 x 20' conference room that seats 12, with a kitchen and bathroom onboard.  There is also a fully, self-contained generator onboard. 

We purchased the Command Center with the intention of making our day-to-day business easier when doing jobs on the road with our SERVPRO of Douglas County Disaster Recovery Team and also for Marketing events.  We have taken the command center to numerous jobs across the United States.  This command center is one of many that SERVPRO of Douglas County has available.  We can and do have many jobs running at the same time, in numerous places, both local and nationally.

Water Isn't Always a Welcome Surprise

10/9/2020 (Permalink)

One thing that no homeowner wants to have happen is water damage.  When water damage strikes your home from such things as a flood, dishwasher line, ice machine or broken pipe on your washing machine, quick response is essential to limiting the damage to your home and disruption to your family’s day to day life. The sooner you respond to a water emergency on your property, the less the damage will cost you. SERVPRO of Douglas County has many years of experience serving their community and we understand that need for a quick response to limit the destruction caused by water damage. If water damage should strike your home, make sure to call SERVPRO of Douglas County at 541-459-3987, we are ready 24/7/365.

What Can I Do?

10/9/2020 (Permalink)

As a commercial property owner it is heartbreaking to have spent the time and money building or updating your properties and working hard to build the business of your dreams only to think it could all be gone because of a water loss. All of us at SERVPRO of Douglas County are here to help you restore your commercial buildings and even keep those hardwood floors that made you fall in love with your office. SERVPRO of Douglas County has a highly trained staff, has the most advanced equipment and the latest technologies available to help restore your commercial property and limit damages due to water damage. If you have water damage in your commercial building call SERVPRO of Douglas County, 24/7 @ 541-459-3987.  We are always here to help!