Recent Posts

What Matters Most

8/1/2020 (Permalink)

When fire, smoke or soot damage puts the things that matter most on the line, you want the very best help on the line as well.  That's why knowing that the easiest way to contact SERVPRO of Douglas County is to call us direct @ 541-459-3987.  We answer the phone at all hours and are ready to respond immediately.  

You can also visit us at www.SERVPROdouglascounty.com to see examples of the amazing work that your local SERVPRO has done and to answer any questions you may have.  

So whether you are responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best!  Contact SERVPRO of Douglas County for any fire, water, biohazardous, mold, vandalism or board up needs you have!  541-459-3987

The COVID Effect

7/11/2020 (Permalink)

The Coronavirus has changed the social landscape more than we could have imagined.  The terms social distancing, the new normal and face coverings have become indoctrinated into our vocabulary.  The interaction with family, friends, and business associates has been directly impacted.  The traditional handshake is now riddled with fear, instead people are "bumping elbows."

As in the years following WWII, great effort was spent putting measures in place to reduce the likelihood of another global conflict.  Likewise, prevention of future viral pandemics is at the top of the list for most of the world.  SERVPRO of Douglas County is prepared to clean and disinfect your homes and businesses' according to protocols set forth by the CDC.  We have first-hand experience with COVID-19 cleaning, and we will go beyond the scope of work that a regular janitorial service will perform on a daily basis. 

Will it all get back to normal?  Yes.  When will that happen?  That remains unclear.  What is clear is that normalcy will return, and all along the way SERVPRO of Douglas County will be there for your business, your home, and our customers.  We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Be Proactive, Not Reactive

7/10/2020 (Permalink)

For a business owner and homowner, a worst-case scenario involving fire or water damage can seem unthinkable until it suddenly becomes your reality.  Fire and water damage can happen as a result of many things, including storm damage.  In the aftermath of a storm, a quick response time from SREVPRO of Douglas County can minimize property damage.

Property owners should have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information for if/when a storm happens.

When building an emergency plan, there are four key areas to remember:

1.  Identify your facility's greatest threats in order to assess the overall severity of the event.

2.  Document all vital information and establish clear communication activities.

3.  Expect the unexpected as there is no "textbook" storm.

4.  Keep your information updated and make sure your insurance company has all of the necessary information.

What Starts with a Fire, Ends with Water Damage

7/2/2020 (Permalink)

If your house or commercial property suffers from a fire, the farthest thought from your mind could be that your property will also suffer from water damage.  

When the Fire Department is called out to a fire, either residential or commercial, their main focus is to put the fire out!  Once the fire is out, everyone has cleared, and things have settled down, it might be a shock to walk into the property and not only see smoke and soot damage on your personal items and structure, but how much water damage you see as well.

Our SERVPRO of Douglas County team is highly trained in both areas and able to come out to your property to scope the damages and provide you and/or your insurance adjuster with an estimate.  

Call SERVPRO of Douglas County when disaster strikes!  541-459-3987

Tear Gas

7/2/2020 (Permalink)

Tear gas is a very hard substance to clean. Our technicians at SERVPRO of Douglas County are highly trained in this type of hazardous material cleanup.

When tear gas is deployed it comes off as small particles of liquid and solids, not actually a gas, but finely dispersed by an aerosol propellant. This allows for the chemicals to settle in on many surfaces.

To begin the cleanup process, our highly trained hazardous material cleanup technicians wash all affected surfaces, and once a room has been properly cleaned, we will seal off that area to prevent cross contamination. It may take an abundant amount of cleaning passes to remove the particles from the surfaces, especially if they are porous.

Our Technicians always use the proper personal protective equipment (PPE) and cleaning products to ensure a safe and complete cleanup.

For any type of Biohazardous Cleanup, call SERVPRO of Douglas County 541-459-3987.

COVID-19

7/2/2020 (Permalink)

During this unprecedented time, our staff at SERVPRO of Douglas County is taking every precaution to protect both our staff and our customers' health and safety.  

Your local SERVPRO of Douglas County team  wants you to know that we are here for you, in the same capacity that we always have been.  In addition to our everyday services, we are also trained in biohazard clean-up, which includes cleaning of your facilities for any issues including COVID-19.

Since the end of January, even before the statewide “Stay-at-Home” orders, our franchise has been working through a government contract to set-up and run all nationwide quarantine sites across the United States.  We also off-loaded the numerous cruise ships that docked on the West Coast, and were also called to clean the Life Center Care Home in Kirkland, Washington, which had one of the biggest outbreaks in the nation. Working closely with both the CDC, and the Department of Health and Human Services, we have a lot of first-hand experience that only SERVPRO of Douglas County can say that they have. 

Please reach out to us if you have any questions or concerns, we are just a phone call away.

Stay Healthy!

THANK YOU!

7/2/2020 (Permalink)

The first half of 2020 has been a rollercoaster of fear and emotions, and a lot of uncertainty.  The world was thrown into a state of change that had not been seen for several generations.  At the front of this battle, our heroes stood strong, not wearing tights or capes, but uniforms, scrubs, masks and gloves, all ready to fight this for all of us.

The words "Thank You" don't seem enough.  We don't have enough words to convey our gratitude to those of you that have put your lives on the line so that we were able to stay home with our loved ones and try to help flatten the curve.  

Our staff at SERVPRO of Douglas County sincererly thanks you for facing this head on!

Times of Uncertainty

5/11/2020 (Permalink)

During this time of uncertainty, SERVPRO of Douglas County wanted to reach out to you to let you know that we are here for you, in the same capacity that we always have been.  In addition to our everyday services, we are also trained in biohazard clean-up, which includes cleaning of your facilities for any issues including COVID-19.

Since the end of January, even before the statewide “Stay-at-Home” orders, our franchise has been working through a government contract to set-up and run all nationwide quarantine sites across the United States.  We also off-loaded the numerous cruise ships that docked on the West Coast, and were also called to clean the Life Center Care Home in Kirkland, Washington, which had one of the biggest outbreaks in the nation. Working closely with both the CDC, and the Department of Health and Human Services, we have a lot of first-hand experience that only SERVPRO of Douglas can say that they have. 

Please reach out to us if you have any questions or concerns, and know that as soon as it is safe for everyone, we will be back out to visit you on our normal monthly routes.  In the meantime, we are just a phone call away.

Stay healthy!!!

South Albany High School

3/1/2020 (Permalink)

South Albany High School South Albany High School - Gymnasium

On December 10, 2019, the Albany Fire Department's quick response kept the fire contained to building 10.  Just three days after the fire, SERVPRO of Douglas County, Large Loss Division was contracted, and mobilized a team of workers to demo the impacted areas and thoroughly clean both the new and existing buildings of smoke damage.  With a team of approximately 75 workers, cleanup began immediately and continued through the weekend.

An additional crew of 75 people, were onsite and quickly broken out into two teams to begin the cleaning of the gym. 

With the high ceilings in the gym area of the school, our cleaning efforts required multiple lifts which were operated by two-person crews.  

SERVPRO of Douglas County is Faster to Any Disaster

2/28/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Douglas County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Douglas County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-459-3987

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Douglas County

SERVPRO of Douglas County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.